Client Communication Email Templates
1. Project Confirmation Email
Subject: Welcome! Your website project starts [Date]
Hi [Name],
Great to officially welcome you to the Valor Rate Pages family!
Project Details:
- Package: [Starter/Professional/E-commerce]
- Timeline: [6 weeks from start date]
- Start Date: [Date]
- Training Included: [1-3 hours]
Next Steps:
- I’ll send you a project folder link within 24 hours
- Please upload your logo, brand materials, and content
- We’ll schedule our kickoff call for [day/time]
Your Project Folder: [Google Drive link - coming soon]
Looking forward to creating something amazing for your business!
Drew
Valor Rate Pages
hello@valorrate.com
2. Weekly Progress Update
Subject: [Business Name] Website - Week [#] Update
Hi [Name],
Quick update on your website progress:
This Week’s Accomplishments:
- [Specific tasks completed]
- [Files added to project folder]
- [Any milestones reached]
Next Week’s Focus:
- [Upcoming tasks]
- [What we need from you]
- [Expected deliverables]
Action Items for You:
- [Specific task with deadline]
- [Review item with timeline]
Questions or Concerns? Just reply to this email.
Your site is looking great! Talk soon.
Drew
3. Design Review Request
Subject: Ready for Review: [Business Name] Design Mockups
Hi [Name],
Exciting update! Your website design mockups are ready for review.
What to Review:
- Overall layout and visual style
- Color scheme and branding
- Navigation structure
- Content placement
Review Link: [Staging site or design files] Project Folder: [Updated folder with design files]
Please Provide Feedback By: [Date - 48 hours]
How to Give Feedback:
- Overall impression (love it, needs work, specific concerns)
- Specific changes you’d like to see
- Any content or functionality adjustments
Remember: This is your chance to request changes before development begins!
Looking forward to your thoughts.
Drew
4. Pre-Launch Checklist
Subject: Almost There! [Business Name] Pre-Launch Checklist
Hi [Name],
Your website is 95% complete! Just a few final items before we go live:
Final Checklist:
- Content final approval (deadline: [date])
- Domain pointing setup (I’ll handle this)
- SSL certificate installation
- Analytics and tracking setup
- Final mobile testing
Your Action Items:
- Review final content at: [staging link]
- Confirm domain registrar access
- Schedule training session: [calendar link]
Target Launch Date: [Date]
We’re in the home stretch! The site looks fantastic.
Drew
5. Project Completion & Launch
Subject: 🎉 Congratulations! [Business Name] Website is LIVE
Hi [Name],
Congratulations! Your new website is officially live at: [website URL]
What Happens Next:
- Training Session: Scheduled for [date/time]
- Support Period: [Duration] of included minor updates
- Documentation: Complete management guide in your project folder
Important Links:
- Live Site: [URL]
- Admin Access: [Login details in secure folder]
- Analytics: [Google Analytics link]
- Project Folder: [Final deliverables and documentation]
Maintenance Reminder: Consider our maintenance plans to keep your site secure and updated. Details: [pricing page link]
Thank you for choosing Valor Rate Pages! Please don’t hesitate to reach out with any questions.
Congratulations again on your beautiful new website!
Drew
Valor Rate Pages
P.S. If you’re happy with the results, we’d love a review or referral!
6. Follow-Up (30 days post-launch)
Subject: How’s your new website performing?
Hi [Name],
It’s been about a month since your website launched! How has it been working for your business?
Quick Check-In:
- Any questions about managing your site?
- Need help with content updates?
- Interested in additional features or pages?
- Ready to discuss ongoing maintenance?
Your Site Stats: [Brief analytics summary if available]
Available Services:
- Content updates and additions
- SEO optimization
- Additional features
- Monthly maintenance plans
Just reply with any questions or updates you’d like to share!
Best regards, Drew